While Hanza Trading Co., Ltd. (hereafter called "Hanza Trading") provides you with quality products, it makes its maximum effort to protect your personal information in compliance with laws, regulations and our Privacy Policy as follows.

1. Definition of Personal Information

Personal Information is defined as any information that identifies you; i.e. your name, zip code, address, telephone numbers, e-mail addresses, birthday and so forth.

2. Purpose of Use of Personal Information

Hanza Trading shall not fail to specify you in advance of the purposes of using any of your personal information in the event of collectiing and obraining such information to the extent as deemed necessary to perform its business and ensure that any of such personal data shall be acquired in an absolutely lawful and fair manner.

3. Acquiring Personal Information

Hanza Trading uses your personal information for fair purposes within the scope of its business activities; i.e. providing its product and service information or improving its products and services and so forth.

4. Personal Information Disclosure

Hanza Trading shall not disclose or transfer your personal information to any of third parties except in the following cases.

• When prior express consent obtained for disclosure
• When Hanza Trading outsources its business activities to third party within the scope of fair purposes. In this case, the protection policy of the outsourcing parties' will be carefully checked and shall be govern by a none disclosure agreement or business consignment agreements.
• When transaction is required for product ordering and so forth.
• When it is required to get feedbacks from Hanza Trading's affiliated companies.
• When it is required by laws or there are specific regulations.

Hanza Trading takes appropriate measures to prevent loss, destruction, alteration, and leakage of Personal Information, unauthorized access to Personal Information, and invasion of computer viruses. In case one of these problems occurs, Hanza Trading immediately take corrective actions.

Contact information

If you request to refer to, correct or delete your personal information, please contact us using the following details. We will respond to your request as soon as possible. If you have any additional questions or concerns about the practice of Privacy Policy, personal information or any other general matters regarding collection of information, please feel free to contact us at

Hanza Trading Co., Ltd.
3F 2-22-4 Higashi Azabu, Minato-ku, Tokyo 106-0044 Japan
Tel: +81-3-6425-7723 Fax: +81-3-6425-7724

e-mail: info@hanza-trading.co.jp
Monday through Friday 9 a.m. – 6 p.m.
(except the end and beginning of the year and national holidays)

If your personal information is not correct or complete or you would like to change the information that we may have collected, please contact us. You may also contact from our Contact page using e-mail form.